9 12, 2015

vRealize Automation: Customization Of The Guest Operating System Error with Linux Blueprints

By | December 9th, 2015|vCAC, vCenter, Virtualization, vRA|2 Comments

A quick one this! Not strictly a vRealize Automation issue but..... Recently, I was creating some vRealize Automation blueprints for a customer and a couple of RedHat blueprints starting throwing up this error during the customisation phase: Customization of the guest operating system 'rhel5_64Guest' is not supported in this configuration. Microsoft Vista (TM) and Linux [...]

2 12, 2015

How To Resolve Issues Connecting vRealize Orchestrator To Hosted ServiceNow

By | December 2nd, 2015|Cloud, How To, Orchestrator, vCAC, Virtualization, vRA, vRO|2 Comments

On one of my vRealize Automation engagements, I was asked by my customer to integrate their vRealize Automation environment with their externally-hosted ServiceNow implementation. Now, this was a typical distributed environment and Orchestrator was buried deep inside a subnet, along with other servers within the deployment. Obviously, the machines talked to each other fine but for [...]

31 08, 2015

vRealize Automation: Troubleshooting Mail Configuration (or notification) Issues

By | August 31st, 2015|vCAC, Virtualization, vRA|1 Comment

On a couple of engagements in the recent past, I encountered situations where I was configuring Inbound/Outbound mail for newly-installed vRealize Automation environments.  Despite assurances from mail admins that settings provided to me by them were correct, I found that mail didn't just work smoothly and I had to do some minor investigations. There isn't [...]

18 06, 2015

Adding PowerShell Hosts with Kerberos Authentication: krb5.conf Explained

By | June 18th, 2015|Orchestrator, vCAC, Virtualization, vRA, vRO|2 Comments

When adding Powershell hosts to vRealize Orchestrator using Kerberos Authentication, one has to create the krb5.conf file. There are various articles on that and the best one I've seen is "this one", so I am not going to repeat all that information here. However, I thought to write something up about what's important to remember while [...]

26 05, 2015

vRealize Automation REST Plugin error: Connection Pool Shut Down

By | May 26th, 2015|Cloud, vCAC, Virtualization, vRA, vRO|0 Comments

A few days back, I was working with REST operations in vRealize Automation when suddenly, I was hit by the following error, when trying to "Invoke a REST Operation": Connection pool shut down (Workflow:Invoke a REST operation / REST call (item0)#6) I checked the inventory and the target host was still there and nothing seemed [...]