Storage System not found on HP StoreVirtual VSA

A quick one this: Yesterday, I had to shut down one of my Shuttles, running my HP StoreVirtual VSA (12.0.00.0725.0). Usually, it’s not a problem as there are three nodes in the cluster and it remained up as expected, after the shut down. However, when the node came back, the storage node didn’t come back automatically. Instead, it sat waiting with the status shown in the screenshot below:

Systems screen

Looked strange to me but I waited for a while for it to come back. When it didn’t, I browsed to the storage node itself but clicking on it, returned the following message:

Storage System Message

At this point, I thought something had gone wrong and started contemplating removing the node from the cluster and adding it back in but that would have meant lots of synchronizing of data after removal and re-adding.

Suddenly, I thought I should “Find” the systems (from the menu bar at the top) and as soon as I did that, the system was found as if nothing had happened!

System Found

Maybe this is something that people are aware of already but I certainly wasn’t as I have restarted this system many time before and have not seen this issue. So, in case it happens to someone else, the simple fix would be to find the system again.

By | 2016-12-11T15:25:01+00:00 May 29th, 2015|Virtual Lab, Virtualization|7 Comments

About the Author:

Ather Beg is a technology and virtualisation blogger and is Chief Virtualogist at Virtualogists Ltd, which is a consultancy focusing on virtualised solutions. Ather has worked in IT for over 20 years and contributes his findings on this blog. In addition to holding several industry-related certifications, he has also been awarded vExpert status by VMware.

7 Comments

  1. HPStorageGuy (@CalvinZito) May 29, 2015 at 4:59 PM - Reply

    Thanks for sharing this – I’ll point it out to the team. Not sure if it was a hiccup or what.

    • Ather Beg May 29, 2015 at 5:59 PM - Reply

      Thanks Calvin

      Hopefully a hiccup but I also restarted the other two, just to see what happens. Result was the same. I wouldn’t expect this to be expected behaviour so hopefully there is an explanation somewhere.

      Ather

  2. Dave Simpson May 29, 2015 at 5:31 PM - Reply

    This used to happen to me back in the LeftHand days as well, same rediscovery job to fix it, it just used to happen more often then!

    • Ather Beg May 29, 2015 at 6:00 PM - Reply

      Certainly the first time for me so thankfully, not frequent. But then, I very rarely restart the machines 🙂

  3. Ben Loveday June 1, 2015 at 1:26 AM - Reply

    Hi Ather,

    Yes I see this regularly but a “Find” fixes the problem. I’ve seen this since version 8.5 but figured it was just the way the CMC worked!

    Cheers,
    Ben

  4. ernando August 7, 2017 at 2:50 PM - Reply

    Your solution worked first time with no hiccups and the storage system is back online.
    Thanks for your help

  5. Michael Butler November 17, 2017 at 4:59 PM - Reply

    Solution did not work for me…any ideas???

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